We ship using the USPS.

As of now we do not ship Worldwide, ONLY USA & CANADA. We are in the process of working out the proper plan to save time and money.

Please allow 24 to 48 hours to process your order once payment is submitted. When your order has shipped, you will receive a confirmation email with a tracking number.

 

The customer will be responsible for paying for taxes & duties when purchasing and completing the order.

 

Prepaid return labels are provided with your packaging slip.

 

Last updated September 30, 2020

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at shop@lafortune.co to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

 

Lafortune LLC

Attn: Returns

Central Islip, NY 11722  

United States  

 

You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS    

 

The following items cannot be returned or exchanged: 

 

     ●     Final Sale Items     

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

        

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

shop@lafortune.co

 

SHIPPING

RETURNS

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PRIVACY POLICY        TERMS & CONDITIONS      © 2020 by Lafortune, LLC. 

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